There are three types of people that can help you at our events
- Volunteers will be visible throughout the weekend by lanyard and will try to help you with any queries you may have. Please remember they are volunteers and work long hours during the event and are fans like you, they are here to help make the event a success. Volunteers are not paid.
- Stewards will be on hand to help you through the convention, they will be visible throughout the weekend by lanyard and will try to help you with any queries you may have. Stewards work 2 hours per day, at other times they are attending the convention. Stewards are not paid. More information can be found here.
- Finally at the larger events we may hire an agency to provide us with paid staff, these staff are not there to attend the event, will usually have no interest in the convention itself. They are there to make sure corridors are kept clear, implement the one way system and check all attendees have lanyards.
If any member of staff, volunteer or steward asks you to do something, move along corridors, ask to see your lanyard etc please do so as quickly as possible. There will be a good reason for this so please help the staff out.
Abuse will not be tolerated towards any member of staff, volunteer or steward. Anyone found in breach of this will be asked to leave immediately and with no refund. Exceptions will not be made.